Refund policy

Return Policy

At Enhance Designs LLC, we strive to provide exceptional products and service. Below is our detailed return policy to ensure clarity and transparency for all customers.

Standard Return Policy

We offer a 7-day return policy, which means you have 7 days from the date of receiving your item to request a return. Please note:

  • If the return is due to personal preference, all items are subject to a $5 restocking fee.
  • Customized items are non-returnable and not eligible for refunds or exchanges.

Return Eligibility

To qualify for a return, your item must meet the following conditions:

  • Be in its original condition, unworn, unused, with tags, and in its original packaging.
  • Include the receipt or proof of purchase.

How to Request a Return:

  • To initiate a return, contact us at enhancedesignsllc@gmail.com.
  • If your return is approved, we will provide a return shipping label and detailed instructions for returning your item.
  • Important: Items sent back without prior approval will not be accepted.

For any questions about returns, feel free to email us at enhancedesignsllc@gmail.com.

Damages or Issues

We take product quality seriously. If you receive an item that is defective, damaged, or incorrect, please contact us immediately upon receiving your order at enhancedesignsllc@gmail.com. Our team will assess the situation and resolve the issue promptly.

Non-Returnable Items

Certain items cannot be returned, including:

  • Custom products (e.g., personalized or special-order items).
  • Perishable goods (e.g., food, flowers, or plants).
  • Personal care items (e.g., beauty products).
  • Hazardous materials, flammable liquids, or gases.

Additional Exclusions:

  • Sale items and gift cards are non-returnable.

If you have concerns about a specific item, please reach out to us for assistance.

Exchanges

If you wish to exchange an item, the quickest way is to:

  1. Initiate a return for the original item.
  2. Once the return is accepted, place a new order for the desired item.

This ensures the fastest delivery of your replacement product.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved:

  • A refund will be issued to your original payment method.
  • Please allow time for your bank or credit card company to process and post the refund.

If you have further questions about refunds, please contact us at enhancedesignsllc@gmail.com.

We are here to assist with any concerns or questions. Thank you for choosing Enhance Designs LLC!